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November 21, 2009

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Mission Statement

The mission of the California Child Support Program is to promote the well-being of children through the delivery of excellent child support service and collection activities intended to protect emotional, medical, and financial rights of children and support family self-sufficiency.

Commitment to Children

We are dedicated to providing a child support program that puts the well being of children above all else and the belief that parental responsibility includes emotional, medical, and financial support for children.

Caring

We take pride in demonstrating kindness and compassion for those we serve.

Fairness

We treat our customers equitably and impartially, recognizing their differences with respect and understanding.

Respect

We value our employees as unique individuals and recognize the value of this diversity in team efforts working toward common goals.

Customer Service

We provide excellent products and services to our customers, are responsive to their needs, and conduct ourselves with integrity and responsibility in all our interactions with them.

Cooperation

We work collaboratively with our customers, sister agencies, and partners in an environment of trust, open communication, and sharing of risks and rewards to provide the best possible child support.



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Related Items


2007 Edition. From the California Department of Child Support Services. Adobe Acrobat PDF file.






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